ACI APEX In Safety Programme - Review Of Prince Mohammed Bin Abdul Aziz International Airport

ACI APEX In Safety Programme - Review Of Prince Mohammed Bin Abdul Aziz International Airport

ACI’s Airport Excellence (APEX) in Safety programme’s APEX Safety Review Team has been hard at work with the review of Prince Mohammed Bin Abdul Aziz International Airport in Madina, Saudi Arabia during 4–8 May 2014.
 
Airport Excellence (APEX) in Safety Programme provides assistance for ACI members to improve their level of safety and compliance with ICAO Standards and Recommended Practices. Through a Safety Review performed on-site, the ACI Safety Review Team identifies safety gaps, as well as draws an action/implementation plan for the Host Airport to address these vulnerabilities. ACI also assists the Host Airport throughout the implementation phase by providing support, training and access to a global network of expertise.
The APEX teams were impressed with the dedication of the staff and management at Madinah airports and thoroughly enjoyed the time spent on site.
“APEX in Safety continues its growth and performs its first ever review in Saudi
Arabia,” says APEX in Safety Team Leader Juan Manuel Manriquez Vinas about the review of Prince Mohammed Bin Abdul Aziz International Airport. “The staff at the airport received our team into a city immersed in its culture, cuisine and beautiful infrastructure. I extend many thanks to ICAO and our Safety Partners, as well as the management of Prince Mohammed Bin Abdul Aziz International Airport, for making this another successful APEX Review.”
Sofiene Abdessalem, Managing Director of TIBAH Airports Operation Co., said: “TIBAH Airports Operation Co. is a joint venture of Al Rajhi Holding; Saudi Oger Ltd., and TAV Airports Holding — the pioneer of innovation in the airport operations business. TIBAH Airports Operation Co. is credited for the execution of the first public-private partnership to develop and operate Madinah International Airport in Saudi Arabia. TIBAH’s overriding objective is to reach the highest level of safety, and in this regard we keenly engaged with ACI for the APEX programme to continue enhancing Madinah Airport’s level of safety.
“During the peer review visit, we had opportunity to exchange experience with the APEX team in safety management and open a communication network with other airports,” Abdessalem continues. “We appreciate the APEX team’s professionalism and constructive approach and are looking forward to further opportunities for cooperation with them. We strongly recommend that other airport members join such a program.”
“I approached the MED APEX review as a challenge and opportunity to give back from the 38 years of experience I’ve gained working at five different airports during my airport management career,” says APEX Assessor Robert John Mattingly of Sarasota.
ACI expressed gratitude for TIBAH Airports Operation Co. for giving kind reception and demonstrating warm hospitality.

 

Covid19: Travel Safe

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyors & trolleys are disinfected frequently.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space!

Flight Information
Flight Information

Real-time information of arrival and departure flights at Madinah Airport

Frequently Asked Questions

Schedules, price information and ticket operations regarding flights are under the control and responsibility of the airline companies. You can access detailed and accurate information from your airline company.
Yes. You need to make your subscription within one hour of entering the car park.
Our terminal and our parking provide 24 hour services and you can make your subscription transaction any time of the day in a very short time.
Airline companies are responsible for all procedures after check-in, during loading of luggage to aircraft and afterwards. Therefore you should make your application to related airlines company Lost-Damaged Luggage Units with your identification and luggage information.