The information desk is located inside the entrance of the terminal. The staff here will gladly answer any questions about the airport facilities, passenger related services, flight information, general way-finding enquiries, transport, etc. or direct you to relevant airlines and/or offices. It is well-marked and easily accessible. It's in service 24/7 by our multi-lingual staff.

Contact number: +966 (14) 813 9999


Frequently Asked Questions

Schedules, price information and ticket operations regarding flights are under the control and responsibility of the airline companies. You can access detailed and accurate information from your airline company.
Yes. You need to make your subscription within one hour of entering the car park.
Our terminal and our parking provide 24 hour services and you can make your subscription transaction any time of the day in a very short time.
Airline companies are responsible for all procedures after check-in, during loading of luggage to aircraft and afterwards. Therefore you should make your application to related airlines company Lost-Damaged Luggage Units with your identification and luggage information.