Luggage Services Office
For items left onboard the aircraft or checked baggage that was not delivered upon arrival, passengers should contact the ground handling company operating the flight and report the lost items at the Luggage services offices located in the international and domestic arrival terminal.
Passengers can contact their related ground handling company as below:
- Saudi Ground Services (SGS)
E-mail: medll@saudiags.com
- Swissport
Mobile: +966 55 024 8639
Frequently Asked Questions
Schedules, price information and ticket operations regarding flights are under the control and responsibility of the airline companies. You can access detailed and accurate information from your airline company.
Yes. You need to make your subscription within one hour of entering the car park.
Our terminal and our parking provide 24 hour services and you can make your subscription transaction any time of the day in a very short time.
Airline companies are responsible for all procedures after check-in, during loading of luggage to aircraft and afterwards. Therefore you should make your application to related airlines company Lost-Damaged Luggage Units with your identification and luggage information.